Frequently Asked Questions
Frequently Asked Questions
1. What types of filters do you offer?
We offer Air Filters, Oil Filters, Cabin Filters (Pollen Filters), Fuel Filters, Water Filters, and Oil-Water Separation Filters. All manufactured to OE (Original Equipment) quality standards.
2. Do you offer OEM quality filters?
Yes. All our filters are engineered to meet or exceed OE specifications. We supply replacement filters for Mercedes-Benz, BMW, Ford, Toyota, Volkswagen, GM, Nissan, and many more.
3. Can I buy filters in bulk?
Absolutely. We specialize in wholesale and bulk orders. For 50+ units, contact us at Ethan@lvfilter.com for special pricing. Bulk orders significantly reduce per-unit shipping costs.
4. Do you ship internationally?
Yes, worldwide shipping supported. For high air freight costs, we recommend bulk orders. Contact Ethan@lvfilter.com for a custom shipping quote.
5. What is your minimum order quantity (MOQ)?
Standard MOQ is 1 piece for most filter types. For best pricing, order in bulk (20+ units per SKU). OEM and custom packaging available for large orders.
6. How do I find the right filter for my vehicle?
Each product page lists OE numbers, cross-reference numbers, and compatible vehicle applications. Email Ethan@lvfilter.com with your vehicle make, model, and year for assistance.
7. Are your filters compatible with multiple brands?
Yes. Our filters cross-reference with MANN, BOSCH, FRAM, WIX, MAHLE, SAKURA, and many other major brands.
8. Do you offer custom branding or packaging?
Yes. Custom logo printing and packaging available for orders of 200+ units. Contact Ethan@lvfilter.com for OEM services details.
9. What payment methods do you accept?
PayPal, bank wire transfer (T/T), and major credit cards. Letter of credit (L/C) available for wholesale orders.
10. How long does shipping take?
Standard orders ship within 24-48 hours. Bulk orders may take 3-7 business days. International shipping typically 7-21 days depending on destination.
11. Are your filters ISO certified?
Yes. Our facility operates under ISO 9001 quality management system with strict QC for consistent performance.
12. What is your return policy?
Returns accepted for unused products within 30 days of delivery. Contact Ethan@lvfilter.com to initiate. Return shipping is buyer responsibility unless defective.
13. Do you supply filters for commercial vehicles?
Yes. We cover cars, trucks, buses, and commercial vehicles - both passenger and heavy-duty applications.
14. Can I get a product catalog?
Yes. Email Ethan@lvfilter.com with your company details and target markets for our full catalog and pricing.
15. How can I become a distributor?
We welcome distributors and resellers worldwide. Contact Ethan@lvfilter.com with your company profile and target markets.